1. Introduction
We at Lumea are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data. By using our website or services, you agree to the practices described here. We ensure your information is handled with care and responsibility.
2. Data We Collect
We collect only the information you choose to provide, such as your name and email when you contact us. We may also collect technical data like browser type and visit duration. All data is collected in a lawful and transparent manner. We do not request sensitive personal information.
3. Purpose of Data Collection
Your information is used solely to respond to your inquiries and improve our services. We do not use your data for unsolicited marketing. Our goal is to make your experience smoother and more relevant. We do not sell or trade your information with third parties.
4. Data Retention
We store your data only as long as necessary to fulfill the intended purpose. If you contact us, your message and contact info are kept securely. Once no longer needed, this information is deleted safely. We apply appropriate technical measures for data protection.
5. Data Access and Correction
You may request access to your personal data or ask us to update it. If your details change or are incorrect, we’re happy to correct them. Simply contact us using the information below. We respond to all requests in a timely manner.
6. Cookies and Tracking Tools
Some data may be collected via cookies (see our Cookie Policy). These are used only to analyze site usage and improve performance. We do not use cookies for advertising or profiling. You can disable cookies in your browser settings.
7. Third-Party Services
We work with secure service providers for hosting and analytics. These partners follow strict data protection standards. No personal data is shared unless necessary for delivering the service. We do not integrate third-party marketing tools.
8. Contact Us
If you have any questions about this Privacy Policy, we welcome your message. We are committed to transparency and clarity in how we manage your data. You may reach us using the following contact details:
📍 146 Hazelwood Ave, Toronto, ON M4J 1K5, Canada
📞 +1 416 451 9237
✉️ [email protected]
